Frequently Asked Questions

How to Unhide the Library Folder the Apple Way. You can access the hidden Library folder without using Terminal, which has the side effect of revealing every hidden file on your Mac. This method will only make the Library folder visible, and only for as long as you keep the Finder window for the Library folder open. Here comes the detailed guide to fix apps won't open problem using Dr.Fone - System Repair (Android) – Note: When you are up to fixing apps won't open issues, make sure to back up your Android device beforehand. These processes might lead to data erasing and you don’t want to suffer data loss this way. JW Library is an official app produced by Jehovah’s Witnesses.It includes multiple Bible translations, as well as books and brochures for Bible study. JW Library has a Windows 10 version, you'll need to download that from the Microsoft App store. Because God has abandoned you.
Questions that are regularly asked about JWL Helper

Q. Is this intended to replace JW Library?

Absolutely not. In fact, JWL Helper requires JW Library to be installed and runs alongside it as a companion application.

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Q. How is JW Library different from SOUNDBOX?

The excellent SOUNDBOX program has been (and doubtless still is being) used in many hundreds of Kingdom Halls for displaying media at meetings. The author has explained the reasons as to why support is being discontinued in December 2018.
So how is JWL Helper different from SOUNDBOX?
  • SOUNDBOX works independently from JW Library. It uses external feeds provided by curators to download the media required for meetings, which means it’s reliant on external factors to work correctly.
  • JWL Helper on the other hand works with JW Library. It doesn’t download any media, nor is it reliant on any third parties. All media is downloaded and managed by JW Library… JWL Helper just assists with displaying it.
JWL Helper simply provides a more accessible and easy-to-use interface for displaying media from JW Library, as well as offering the ability to show external images and videos.

Q. Why not just use JW Library on its own?

There’s no reason at all. There are a few advantages of using JWL Helper alongside JW Library though :-
[1] It offers a simpler and more accessible user interface for casting the JW Library media
[2] It can display external user images and videos
[3] It can play background music snippets before/after meetings

Q. Can we use both JW Library and JWL Helper to cast media at the same time?

You can’t cast media from both applications simultaneously, since they will be fighting over the media monitor.

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There are two ways to use JWL Helper alongside JW Library :-
OPTION 1
  1. Turn off “Play video on second display” in JW Library on the Settings screen.
    (This allows JWL Helper to have full access to the media display.)
  2. Set the Windows Wallpaper (Start -> Settings -> Personalisation -> Background) to show the year text logo on the media display.
OPTION 2
If you wish to keep “Play video on second display” in JW Library switched on, so that it can display the year text logo (and optionally show media) then that’s fine too – JWL Helper is aware of how JW Library works and will cooperate with JW Library‘s media screen, the same way that SOUNDBOX has a “JWL compatibility mode”.
War zone cod. With option 2 however, please be aware that JW Library is a “Windows 10 App” which opens a separate “media window” which is visible on the Windows taskbar. If the operator (accidentally or otherwise) interacts with this “media window”, then the window parenting / focus / z-ordering can become a bit tempemental and you might find that that the JW Library background year text window disappears. In this case, you’ll need to either (a) restart JW Library or (b) manually bring the JWL media window to front via the taskbar.

Q. Is there anything we should consider if moving from SOUNDBOX to JW Library + JWL Helper?

If you are considering switching from SOUNDBOX to JW Library + JWL Helper then there are some features offered by SOUNDBOX which JWL Helper does not offer, specifically :-
  • Timing – we recommend using OnlyT.
  • Recording – we recommend OnlyR. If you stream meetings with Live Kingdom Hall, they have the option to record meetings too.

Q. Why are there 'MISSING PUBLICATIONS' in JWL Helper?

Most likely because the required publications or media haven’t been downloaded in JW Library.
  • Run JW Library
  • Click the Meetings button (on the left hand side)
  • Click the Show Media button (top right, 3rd button along)
  • Check if any of the media has the “cloud” icon, and if so click to download
Also bear in mind that you need to download any referenced publications. For example, at the moment we’re studying “Jesus-The Way, the Truth, the Life (jy)” at our mid-week meetings. To show media from that publication, it will need to be downloaded in JW Library.
Once you have downloaded the missing media, click the RELOAD button in JWL Helper (bottom left, 3rd button along).

Q. What about support for other languages?

At present, the main JWL Helper interface is only available in English, however you can load media for different languages. To do this…
If there is sufficient interest (along with the offer of help with translation!) then it might be possible to translate the interface to offer different language versions in future.
Please feel free to contact us if you’d like to discuss this further.

Q. Are there plans to write a version for Apple MAC?

No. JWL Helper is only available as a Windows application.

Q. What about the Dec 2017 letter recommending JW Library?

The letter “recommends” that JW Library be used as the media player.
JWL Helper in no way usurps or replaces JW Library, in fact it requiresJW Library and runs alongside it as a companion application.
It is noteworthy that JW Library is (at present) unable to display external images or video files. If a public speaker wishes to display his own images as visual aids for example, then there is no choice but to use another program. JWL Helper handles this.
In summary, the purpose of JWL Helper is to assist JW Library by providing an accessible and easy-to-use interface for displaying media from JW Library, as well as adding the ability to show external images / videos.
Of course, it’s up to each congregation to decide what’s best in their case.

Q. What about the JW Library License Agreement / Terms of Use?

That’s a good question, which is addressed in this forum post.

Q. Can I make a donation towards the development costs?

Thank you… that’s very kind, but not necessary. As an alternative, please feel free to make a donation here ?

What is JWL Helper?

JWL Helper is a Windows application which acts as a “companion” for JW Library to assist in displaying media at Kingdom Hall meetings.
Jw library troubleshooting

Main Features

Please see the “Frequently Asked Questions” for more information.

Download

Click the button below to download the latest setup file for JWL Helper. If you’re updating an older version, it’s safe to simply install “over the top” of the previous installation.
Version History

Version 1.0.15 (January 14, 2021)

* FIX: SVG image files now displayed correctly
* UPDATE: ‘PublishMediaWindows’ option to make media windows visible to other apps (e.g. Zoom)

Version 1.0.14 (January 4, 2021)

* UPDATE: Made media forms visible to Zoom for screen-sharing on single monitor setups
* FIX: Windows siziing should now work correctly on systems with multiple monitors with different DPI scaling
* FIX: The installer now uninstalls and removes previous installations first (rather than just copying over)

Version 1.0.13 (December 24, 2020)

* FIX: On playing videos, audio was fine but the first couple of seconds of video weren’t showing

Version 1.0.12 (December 21, 2020)

* NEW: “Play Original Songs” feature to play a video playlist
* NEW: “Show Countdown Timer” feature for pre-meeting countdown
* NEW: Align to right side of the monitor feature
* NEW: Settings screen UI
* Improved link detection for ‘Pure Worship’ publication
* Added Weekend Memorial detection for March 2021

Version 1.0.11 (November 16, 2020)

* Fixed video links for ‘Pure Worship’ publication
* Fixed an issue where if the main window slightly spilled over to the second display, JWL Helper displayed a smaller media window.

Version 1.0.10 (April 23, 2020)

* Fixed an issue with song number indexing when Midweek Workbook contains a MEMORIAL ITEM
* Removed Windows 10 UWP integration code in favour of simple MessageBox calls
* When displaying an IMAGE, LEFT/RIGHT cursors or PgUp/PgDown can be used to transition through images

Version 1.0.9 (private)

Version 1.0.8 (October 30, 2018)

* Fixed a problem where Audio files (.MP3 or .WAV) weren’t recognized. They now be added and played the same as video files (they appear under the VIDEO tab).
* If “UserImage” or “UserVideo” folders aren’t specified in the INI, they are now created automatically to improve ease of use.
* For Sunday meetings, if “Song 1” was input manually, it is now remembered after refreshing the interface.
* Keyboard input has been enabled for entering song numbers.

Previous Releases

Library
Version 1.0.7 (October 9, 2018)
* Implemented image “cross-fade” effect when transitioning between images.
Fnaf song piano letters. * Improved monitor display handling. JWLH now uses lower level functions to extract the names of available displays rather than just “DISPLAY 1” etc.
* Improved JW Library compatibility code (again!) to try to eliminate the issue when the JW Library fails to come back to the front after displaying a video.
* BUG FIX: PDF handling now works correctly and PDF documents are correctly shown on the IMAGES tab.
Version 1.0.6 (August 13, 2018)
* Added a new “Copy to Clipboard” function when right-clicking on a media button. This copies the source media file to the Windows clipboard, allowing you to copy it elsewhere (e.g. if you have a second school with an independent screen and need to display media from a memory stick).
* Added some date sorting code in case midweek/weekend meeting days are in an unusual order Cs4 compatible with el capitan.
* BUG FIX: Fixed an issue with the parser which was loading all referenced “jy” media for w/b August 13.
Version 1.0.5 (August 6, 2018)
* Auto-update check – JWL Helper will now notify you (via a Windows 10 notification) when a newer version is available.
* Custom REMINDERS – you can now specify a reminder to be shown when a video starts and/or finishes. For example, if live streaming the meeting via OBS, the operator can be reminded to switch the stream over to the video output when a video starts, and then back to the platform camera once the video finishes.
To accomplish this, there are two new settings which can be added to the INI file under the [Settings] section :-
Reminder_OnVideoStart=A reminder to show when a video starts
Reminder_OnVideoFinish=Another reminder prompt for when the video finishes
* “Right-click -> Delete” from JWL Helper could fail because the user media file might be “locked” by JWL Helper. This release attempts to workaround that.
* Some more improvements to the JW Library compatibility (still trying to resolve those odd occasions when the JWL media window refuses to come back on the media display).
Version 1.0.4 (July 27, 2018)
* Added support for AUDIO files (*.mp3, *.wav) to be played. They behave like video files – simply add them to the USER VIDEOS folder.
* Improved “JW Library compatibility“. Sometimes the JWL media window wasn’t coming back to the front after playing a video. Hopefully this should be resolved.

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Version 1.0.3 (July 16, 2018)
* Initial multi-language support added for media…
In the SETTINGS file, under the [Settings] section, edit the Language=E line and set it to your language symbol.
Note 1: if you updated from a previous version, the Language=E setting won’t be present, so simply type it in under the [Settings] section and save the settings file.
Note 2: You will need to click the RELOAD ALL DATA button (bottom left, 3rd along) after saving the settings file to load the new language files.
Version 1.0.2 (July 12, 2018)
* Improved “JW Library compatibility” when using both JW Library and JWLH to cast media
* Improved cleanup of temporary files on application close
* Fixed potential “sequence contains no elements” bug
Version 1.0.1 (July 10, 2018)
* Added Drag-and-Drop functionality to add user media (images / videos)
* Added PDF support for user media (the first page of the PDF document will be displayed)
* You can now right-click on user media to delete it
* If the media display is set to the same monitor as the application, media doesn’t display full-screen (prevents users accidentally blocking the Windows UI)

Jw Library Won't Open Windows 10

Version 1.0.0 (June 6, 2018)

Jw Library Update Windows

* Initial Release